Shipping policy

Scentsationnel Shipping Policy

  • Order Processing: Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • Delivery Time: Standard shipping usually takes 3–7 business days within the U.S. Delivery times may vary based on location and carrier delays.

  • Shipping Fees: Calculated at checkout. Shipping and delivery fees are non-refundable. Shipping Free in US.

  • Tracking: A confirmation email with tracking details will be sent once your order ships.

  • Shipping Restrictions: We currently ship only within the United States (update if you also ship internationally). Orders cannot be delivered to P.O. boxes in some cases.

  • Damaged or Missing Packages: Please inspect your package upon arrival. Any lost, missing, wrong, or damaged items must be reported within 14 days of receipt (see Order Inspection & Claims policy).